Frequently Asked Questions

Is there a physical event?

No- not anymore. Covid 19 fixed that :(

Can I come?

Of course- everyone is welcome.

My spouse wants to come- do I need a second ticket?

Not if you are sharing a screen- one ticket/pass per login/screen. I prefer it is not a big screen and a small village representing your wife/family member.

I bought my tickets or passes. What now?

Automated systems are still human-verified- no-reply@Zoom.us will send you a completed registration email for each day of an event after the human verifies all the dots and crosses all the Ts.

It is cheap, but why not go with an annual pass?

I am going, being honest- I don't want to events that you may not like to go to but paid for. Also, there are significant groups and other websites for that. 

What happens if I can't attend a live event anymore?

Catch the post-event online for 90 days post. Speakers may prefer not to have their video on the post-event for whatever reason.

I am a member of AHSGR and GRHS. Where are my discounts? 

The short answer is that there are none. In the future, these groups may plan something, but at this time, nothing.- I am a jerk

If I have a membership with your site- does it attach to AHSGR or GRHS or other? 

Not at this time.

Your login does not work between their sites and here :(

Why do you charge, whereas some other sites don't?

Since our speakers are not allowed to travel to Canada at present, we do profit share instead. Also, since this site is not a not for profit, registered charity or attached to any other of those- the website uses sales from products, affiliate links, service sales and referral bonuses to be self-sustaining.

I like your event, will you help me make one?  

I take requests for future events for sure. I'd rather not re-invent the wheel. It is easier for me to work with you to plan an event around your questions or topic needs. There are more events planned in the future.

My family member needs to see this. Do you have a referral or discount code?  No affiliate programs at this time.

My local history/genealogy group would like to watch this at a later time. What are my options?

Rental per video will be available starting in 2021. Also, rentals are a profit share to creator thing.

Why not single speaker events on a weeknight?

 Honestly, I am a busy working mom and wife- that is family time for me. Legacy Family Tree Webinars have on-demand if you like that are fantastic.

Who is Robyn, the person who made this site? What is she like?

 I am Robyn. The end... joke

I work full time for an international merchant services company as an onsite service technician in Edmonton, Canada. My wonderful husband and I share a beautiful school-age daughter.  I enjoy genealogy, shooting, fishing, and baking. Outside of this website, I am working on my BCG and BsCs

 

I believe in old school logic rules- if it ain't broke, don't fix it. If it ain't right, work with the person who called it out to make it right.  Meaning email or contacting me will try to fix it.

To submit additional information or corrections for this page, please contact the AHSGR[dot]Edmonton[at]gmail.com

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